Boost your ConfigMgr Capabilities with Endpoint Insights

This article explains how you can boost your ConfigMgr capabilities with Endpoint Insights. Using Endpoint Insights, you can access critical endpoint data not available natively in ConfigMgr or other ITSMs.

Endpoint Insights by Recast Software quickly reveals the all-too-important information about your infrastructure, hardware, and software inventory that you didn’t know and couldn’t find. You can view hundreds of data points within ConfigMgr and CMDB that can drastically alter your environment and end users’ experience.

With Endpoint Insights, you get insights you’ve never had before on user-installed software, device warranty, replacement information, databases, and hardware – like monitors, printers, docking stations, and more. When paired with Right Click Tools, Endpoint Insights gives you the power to quickly remediate the issues you uncover.


Top Features of Endpoint Insights


Before we learn how Endpoint Insights enhances the ConfigMgr capabilities, listed below are some unique features offered by Endpoint Insights.


  • View all computers, monitors, and docking stations in your environment.
  • Better manage your software updates and deployments.
  • Access up-to-date information on the users assigned to devices.
  • See all software in use in your environment, no matter how it was installed.
  • Discover what servers and printers are in your environment and who’s using them.
  • Quickly see device warranty status and device age.

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Add Important Data to your ConfigMgr Instance


When it comes to endpoint management, having comprehensive insights into your IT environment is essential to both enhancing productivity and ensuring solid security.

Endpoint Insights is an additional data stream for ConfigMgr that supercharges your endpoint management experience. A part of the Recast Software suite, which includes the well-regarded Right Click Tools, Endpoint Insights allows you to dig deeper into your ConfigMgr environment, providing new information that was previously inaccessible.


Beyond ConfigMgr: Adding More to Your Inventory


Endpoint Insights brings an expansive list of items that aren’t included natively within ConfigMgr. From new data on applications and packages deployed across your IT environment to detailed information about installed monitors, local users, and groups, Endpoint Insights enables a much more comprehensive understanding of your assets, both hardware and software. For instance, Endpoint Insights provides data on mapped drives and printers, providing you with a more holistic view of your devices.


The result of all this powerful data? Over 200 actionable reports that offer new insights into your IT environment.


Endpoint Insights: Computer Replacement Costs Report


Endpoint Insights not only provides the data you need, but also enables you to take immediate action. For example, imagine you have to remove a “rogue” user account from your environment. With Endpoint Insights, you can load a report showing all local accounts on the designated computer and validate the existence of the rogue account. Following this, you can use the System Information tool in Right Click Tools to locate and remove the account from the system, allowing for immediate remediation.

Endpoint Insights also provides valuable information that can help in strategic decision-making. The Computer Replacement Costs report is a game changer for many organizations using Endpoint Insights, including for those navigating the transition to Windows 11. Endpoint Insights quickly identifies the computers that won’t support the new OS and therefore need to be replaced.

The Computer Replacement Costs report also allows users to set the lifecycle of the computers in your environment and the replacement costs, revealing budget projections that help you plan your budget needs more easily and accurately. No more desk-to-desk tracking of hardware or model-by-model device warranty hunting on multiple OEMs’ websites. By connecting with each computer manufacturer for you, Endpoint Insights can determine each device’s age and then project when these computers will exceed your planned lifetime, along with the cost of replacement each year.


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Unlock the Top Features of Endpoint Insights


The capabilities of Endpoint Insights are vast and varied. From inventorying user-installed software that wouldn’t otherwise be detected by ConfigMgr, to providing comprehensive warranty data for devices from over 1500 different manufacturers, Endpoint Insights is a powerhouse of information.

Dashboards and ConfigMgr reports, extended inventory, and user logon details are among the other features that power up IT teams. Not only do you get to visualize critical data through easy-to-read dashboards and ConfigMgr reports, but you also get to have an extended inventory capturing finer details about your environment.


Endpoint Insights offers Improved Security


Improved security is also a significant benefit of using Endpoint Insights, as it reveals security weaknesses in your IT environment. For example, Endpoint Insights shows you which end-users have administrative access to their workstations. You can then detect and remove such security risks promptly.


Software Update Dashboard


The Software Update Status Dashboard can help identify software update problems that require attention. The report shows new software updates that are available and if there are any old software updates that still need to be deployed. You’ll see obvious issues such as computers that need to be rebooted before software updates can be applied or Windows Update Agent errors. The report can also help spot more subtle issues involving Windows Server Update Services (WSUS) synching and the Software Update Point (SUP) in Configuration Manager.


Conclusion: Improve Your Environmental Awareness and Take Action with Endpoint Insights


Endpoint Insights is more than a singular tool – it is an all-encompassing awareness engine that collects deeper data while also simplifying the action steps to manage your environment. By offering a wealth of information beyond what’s natively available in SCCM and integrating it with your existing tools, Endpoint Insights shifts you from reactive, manual data processes to a proactive, empowered position ready to strategize and tackle your bigger system challenges.


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